Privacy Policy
Privacy Policy
PLEASE READ CAREFULLY BEFORE ACCESSING certprepare.com. This Privacy Policy explains the practices of certprepare, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the certprepare service (the “Service”).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use Agreement.
1. DEFINITIONS
Personal Data. Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data. Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies. Cookies are small pieces of data stored on a user’s device.
Data Controller. Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor. Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject. Data Subject is any living individual who is the subject of Personal Data.
User. The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
2. COLLECTION OF INFORMATION
We collect several different types of information for various purposes to provide and improve our Service to you. We receive and store information about you such as:
Information you provide to us (“Personal Data”): We collect information you provide to us which may include:
• your name, email address, address or postal code, payment method(s), telephone number, and other identifiers you might use (such as your display name in the community forum). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
• information when you choose to provide feedback, account settings (including preferences set in the “Account” section of our website), or otherwise provide information to us through our service or elsewhere.
Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer or other devices you might use to access our service (collectively “Usage Data”). This information may include:
• your activity on the certprepare website, such pages you have visited;
• your interactions with our emails;
• details of your interactions with our customer service, such as the date, time and reason for contacting us, and transcripts of any email conversations;
• device IDs or other unique identifiers, including for your network devices;
• device and software characteristics (such as type and configuration), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information.
Information collected via the use of cookies (“Tracking Cookies Data”): We collect information from the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Testimonials: We post customer testimonials on our website, which may contain personally identifiable information. We do obtain the customer’s consent to post their name and/or photo along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please contact us.
Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:
• service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Policy;
• security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of certprepare accounts;
• payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you;
• online and offline data providers, from which we obtain aggregated demographic, interest based and online advertising related data.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
3. SECURITY
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the absolute security of your personal information.
4. OTHER WEBSITES, PLATFORMS AND APPLICATIONS
The certprepare service may be provided through and/or utilize features operated by third party platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy policies, notices and terms of use, which we recommend you read carefully. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
5. CHILDREN’S PRIVACY
You must be at least 18 years of age or older to subscribe to the certprepare service. Our Service does not address anyone under the age of 18 (“Children” or “Minor”). Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
6. CHANGES TO THIS PRIVACY POLICY
We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the certprepare service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you may cancel your use of the certprepare service.
7. CONTACT US
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://www.certprepare.com/contact-us.